Mediation is an alternative process for settling disputes through managed conversations with both parties in the dispute.  Conversations start by:

• Outlining the mediation process with both parties present.
• Individual conversations with each party to gain and understanding of the issues which are the subject of the dispute and potential options for moving towards a solution
• Possible joint meetings of both parties, to discuss key issues or potential solutions. Joint meetings only ever happen with the consent of both parties and with a clear understanding of the parameters for discussion.

I help the participants to reach a solution that they are happy with, which is then drawn up into a written agreement to be signed by both parties.

Mediation is a voluntary, confidential process where people involved in the dispute are helped by the intervention of a neutral third party (the mediator) to resolve their problems collaboratively.

As a mediator I never takes sides or impose a solution.